The Veterans' Service Officer (VSO), formerly know as the Veterans Agent, is a part time position funded by the Town of Middleton through its annual town meeting warrant. This position requires training by the Massachusetts Department of Veterans' Services. Office hours are tentatively set for 9 a.m. to Noon, Monday through Friday. However, due to assisting veterans through transportation to Veterans Affair hospitals and clinics or attending various training courses, conferences and interviewing clients it is best to call ahead and leave a message for the VSO to return your call.